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Request for Mortgage Assistance
If you’re experiencing a financial hardship and need help, please complete all the sections of this form. Once you’ve completed
this form, return the following to your loan servicer to be considered for foreclosure prevention options:
Your Request for Mortgage Assistance (RMA) signed
IRS Form 4506-C completed and signed
All required income documentation identified in Section 4
By signing and dating this form, you guarantee and certify that all of the information you’ve provided is accurate and true.
Section 1: Borrower Information
Property Address:
Lender Name & Address:
Address (additional):
City:
State: Zip Code:
Mortgage Loan Number:
Borrower: Name: Home Phone: ( )
SSN: Date of Birth: Email Address:
Mailing Address (If different from above): Cell Phone: ( )
Address (additional): Work Phone: ( )
City: State: Zip Code: Other: ( )
Co-Borrower: Name: Home Phone: ( )
SSN: Date of Birth: Email Address:
Mailing Address (If different from above): Cell Phone: ( )
Address (additional): Work Phone: ( )
City: State: Zip Code: Other: ( )
I want to: Keep the Property Sell the Property
The Property is my: Primary Residence Second Home Investment
The Property is: Owner Occupied Renter Occupied Vacant
Has any borrower filed for bankruptcy? Chapter 7 Chapter 13
Is any borrower a servicemember Yes No
Filing Date: Bankruptcy Case Number:
Have you recently been deployed away from your principal residence or
recently received a permanent change of station order? Yes No
Has your bankruptcy been discharged? Yes No
How many single family properties other than your principal residence do you and/or any co-borrower(s) own individually, jointly, or with others?
_____________________________________________________________________________________________________________
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Section 2: Hardship Affidavit
Reason for Delinquency
I am requesting review for loan assistance or a foreclosure alternative program.
I am having difficulty making my monthly payment because of financial difficulties created by (Check all that apply):
My household income has been reduced. Example:
Unemployment, underemployment, reduced pay or hours, decline in
business earnings, death, disability, or divorce of a borrower or co-
borrower.
My monthly debt payments are excessive, and I am overextended with
my creditors. Debt includes credit cards, home equity, and other debts.
My expenses have increased. Example: Monthly mortgage payment
reset, high medical or health care costs, uninsured losses, increased
utilities, or property taxes.
My cash reserves, including all liquid assets, are insufficient to maintain
my current mortgage payment and cover basic living expenses at the same
time.
I am unemployed and (1) I am receiving/will receive unemployment
benefits or (2) my unemployment benefits ended less than 6 months
ago.
Other (Please provide a detailed explanation):
Explanation (continue on a separate sheet of paper if necessary):
Section 3: Principal Residence Information
(This section is required even if you are not seeking mortgage assistance on your principal residence)
I am requesting mortgage assistance with my principal residence Yes No
If “yes” Keep the property Sell the property
Property Address: ________________________________________________________ Loan ID Number:________________
Other mortgages or liens on the property? Yes No Lien Holder / Servicer Name: _____________ Loan ID Number: _______________
Do you have condominium or homeowner association (HOA) fees? Yes No If “Yes,” Monthly Fee $________ Are fees paid current Yes No
Name and address that fees are paid to: ______________________________________________________________________________________
Does your mortgage payment include taxes and Insurance? Yes No If “No,” are the taxes and insurance paid current? Yes No
Annual Homeowner’s Insurance $_____________
Is the property listed for sale? Yes No If “Yes,” Listing Agent’s Name: ________________________ Phone Number:_______________________
List Date? _______________ Have you received a purchase offer? Yes No Amount of Offer $______________ Closing Date:________________
Complete this section ONLY if you are requesting mortgage assistance with a property that is not your principal residence.
Principal residence servicer name: __________________________________ Principal residence servicer phone number: ______________________
Is the mortgage on your principal residence paid? Yes No If “No,” number of months your payment is past due (if known): __________________
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SECTION 4: COMBINED INCOME AND EXPENSE OF BORROWER AND CO-BORROWER
Monthly Household Income Monthly Household Expense/Debt
(*Principal Residence Expense only)
Household Assets
Monthly Gross Wages $ First Mortgage Principal &
Interest Payment*
$ Checking Account(s) $
Overtime $ Second Mortgage Principal &
Interest Payment*
$ Checking Account(s) $
Self-Employment Income $ Homeowner’s Insurance* $ Savings/Money Market $
Unemployment Income $ Property Taxes* $ CDs $
Untaxed Social Security/SSD $ HOA/Condo Fees* $ Stocks/Bonds $
Food Stamps/Welfare $ Credit Cards/Installment Debt
(total min. payment)
$ Other Cash on Hand $
Taxable Social Security or
retirement income
$ Child Support/Alimony $ $
Child Support/Alimony** $ Car Payments $ $
Tips, commissions, bonus and
overtime
$ Mortgage Payments other
properties****
$ $
Gross Rents Received*** $ Other $ Value of all Real Estate except
principal residence
$
Other $ $ Other $
Total (Gross income) $ Total Debt/Expenses $ Total Assets $
** Alimony, child support or separate maintenance income need not be disclosed if you do not choose to have it considered for repaying your
mortgage debt.
***Include rental income received from all properties you own EXCEPT a property for which you are seeking mortgage assistance in the Section
titled “Other Properties Owned.”
****Include mortgage payments on all properties you own EXCEPT your principal residence and the property for which you are seeking mortgage
assistance in the Section titled “Other Properties Owned.”
Required Income Documentation
(Your servicer may request additional documentation to complete your evaluation)
All Borrowers
Include a signed IRS Form 4506-C.
Do you earn a wage?
Borrower Hire Date ___________
Co-Borrower Hire Date_________
For each borrower who is a salaried employee or hourly wage earner, please provide the two most recent pay
stub(s) that reflect all year-to-date income (Including bonus, tips and/or commission, if applicable).
Are you self-employed? A complete signed individual income tax return, including all applicable schedules and forms.
AND
Most recent signed and dated quarterly or year-to-date Profit and Loss Statement that reflects activity for the
most recent three months.
OR
Bank statements for the business account for the last two months to document continuation of business activity.
Do you receive income from any other
source(s)?(i.e investments, room rental
income, or any additional household
contributions)
Documentation describing the nature of the income, such as investment income statement, room rental
agreement, or non-borrower income.
OR
Evidence of one month receipt of income from investments or room rental (i.e. bank statements)
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Do you receive social security,
disability, death benefits, pension, public
assistance or adoption assistance?
A copy of the benefits statement or letter from the provider that states the amount and frequency of the
benefit.
OR
Evidence of one month receipt of income from this source (i.e. bank statements).
Do you receive alimony, child support,
or separation maintenance payments?
A copy of the divorce decree, separation agreement or other written agreement filed with the court that states
the amount and period of time the payment will be received and proof that the income will continue for at least 12
months.
AND
Evidence of one month receipt of income from this source (i.e. bank statements).
Notice: Alimony, child support or separate maintenance income need not be disclosed if you do not choose to have
it considered for repaying your mortgage debt.
Do you have income from rental
properties that are not your principal
residence?
The current rental agreement(s) and evidence of one month receipt of rental income (i.e. bank statements).
SECTION 5: OTHER PROPERTIES OWNED
(You must provide information about all properties that you or the co-borrower own, other than your principal residence and any
property described in Section 5 below. Use additional sheets if necessary.)
Other Property #1
Property Address: ______________________________________________________________ Loan ID Number: ____________________
Servicer Name: _____________________________________ Mortgage Balance $ ______________________ Current Value $ _________________
Property is: Vacant Second or seasonal home Rented Gross Monthly Rent $ ___________ Monthly mortgage payment* $ __________
Other Property #2
Property Address: ______________________________________________________________ Loan ID Number: ____________________
Servicer Name: _____________________________________ Mortgage Balance $ ______________________ Current Value $ _________________
Property is: Vacant Second or seasonal home Rented Gross Monthly Rent $ ___________ Monthly mortgage payment* $ __________
Other Property #3
Property Address: ______________________________________________________________ Loan ID Number: ____________________
Servicer Name: _____________________________________ Mortgage Balance $ ______________________ Current Value $ _________________
Property is: Vacant Second or seasonal home Rented Gross Monthly Rent $ ___________ Monthly mortgage payment* $ ________
* The amount of the monthly payment made to your lender – including, if applicable, monthly principal, interest, real property taxes and
insurance premiums.
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OTHER PROPERTY FOR WHICH ASSISTANCE IS REQUESTED
(Complete this section ONLY if you are requesting mortgage assistance with a property that is not your principal residence.)
I am requesting mortgage assistance with a rental property. Yes No
I am requesting mortgage assistance with a second or seasonal home. Yes No
If “Yes” to either, I want to: Keep the property Sell the property
Property Address: ______________________________________________________________ Loan ID Number: ____________________
Do you have a second mortgage on the property? Yes No If “Yes,” Servicer Name: ________________ Loan ID Number: _____________
Do you have condominium or homeowner association (HOA) fees? Yes No If “Yes,” Monthly Fee $ ________________
Are HOA fees paid current? Yes No
Name and address that fees are paid to: _______________________________________________________________________________________
Does your mortgage payment include taxes and insurance? Yes No If “No,” are the taxes and insurance paid current? Yes No
Annual Homeowner’s Insurance $ ___________________ Annual Property Taxes $ ________________________
If requesting assistance with a rental property, property is currently: Vacant and available for rent.
Occupied without rent by your legal dependent, parent or grandparent as
their principal residence.
Occupied by a tenant as their principal residence.
Other _____________________________________________________
If rental property is occupied by a tenant: Term of lease / occupancy ____ / ____ / ____ -- ____ / ____ / ____ Gross Monthly Rent $ __________
If rental property is vacant, describe efforts to rent property: ____________________________________________________________________
___________________________________________________________________________________________________________________
If applicable, describe relationship of and duration of non-rent paying occupant of rental property: ______________________________________
____________________________________________________________________________________________________________________
Is the property for sale? Yes No If “Yes,” Listing Agent's Name: __________________________ Phone Number: ________________________
List date? ___________ Have you received a purchase offer? Yes No Amount of offer $ _____________ Closing Date: _____________
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RENTAL PROPERTY CERTIFICATION
(You must complete this certification if you are requesting a mortgage modification with respect to a rental property.)
By checking this box and initialing below, I am requesting a mortgage modification with respect to the rental property described in this Section # and I hereby
certify under penalty of perjury that each of the following statements is true and correct with respect to that property:
1. I intend to rent the property to a tenant or tenants for at least five years following the effective date of my mortgage modification. I understand that
the servicer, may ask me to provide evidence of my intention to rent the property during such time. I further understand that such evidence must show
that I used reasonable efforts to rent the property to a tenant or tenants on a year-round basis, if the property is or becomes vacant during such five-
year period.
Note: The term “reasonable efforts” includes, without limitation, advertising the property for rent in local newspapers, websites or other commonly
used forms of written or electronic media, and/or engaging a real estate or other professional to assist in renting the property, in either case, at or
below market rent.
2. The property is not my secondary residence and I do not intend to use the property as a secondary residence for at least five years following the
effective date of my mortgage modification. I understand that if I do use the property as a secondary residence during such five-year period, my use of
the property may be considered to be inconsistent with the certifications I have made herein.
Note: The term “secondary residence” includes, without limitation, a second home, vacation home or other type of residence that I
personally use or occupy on a part-time, seasonal or other basis.
3. I do not own more than five (5) single-family homes (i.e., one-to-four unit properties) (exclusive of my principal residence).
Notwithstanding the foregoing certifications, I may at any time sell the property, occupy it as my principal residence, or permit my legal
dependent, parent or grandparent to occupy it as their principal residence with no rent charged or collected, none of which will be considered to
be inconsistent with the certifications made herein.
This certification is effective on the earlier of the date listed below or the date the RMA is received by your servicer.
Initials: Borrower ________________ Co-borrower _______________
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Section 6: Acknowledgement and Agreement
1. All of the information in the Request for Mortgage Assistance (RMA) is truthful.
2. The Servicer, applicable federal and state government entities, the owner, insurer, and guarantor of my mortgage loan,
and their respective agents, may investigate the accuracy of my statements, may require me to provide additional
supporting documentation and that knowingly submitting false information may violate federal or other applicable law.
3. I authorize the Servicer, and its agents and assigns, to obtain, assemble and/or use a current consumer report on me,
and to investigate my eligibility for assistance and the accuracy of my statements and any documents that I provide in
connection with my RMA. These consumer reports may include, without limitation, a credit report, and may be
assembled and used at any point during and after the application process to assess each borrower's eligibility. I
further authorize the Servicer and Other Loan Participants to obtain, use and share tax return and tax transcript
information for purposes of determining or confirming my eligibility for mortgage assistance, verifying data,
maintaining, managing, auditing, monitoring, servicing, enforcing, selling, insuring and securitizing my loan, or for any
other purpose permitted by applicable law. The term Servicer includes Servicer’s affiliates, agents, service providers,
and any of their respective successors and assigns. The term Other Loan Participants includes any actual or potential
owners of the loan, or acquirers of any beneficial or other interest in the loan, any mortgage insurer, guarantor, any
servicers or service providers for these parties, and any of their respective successors and assigns.
4. If I have intentionally defaulted on my existing mortgage or engaged in fraud, or if any statement or information in the
documents that I provide is deemed materially false and that I was ineligible for assistance, the Servicer or its agents,
may terminate my participation, including any right to future benefits and incentives that otherwise would have been
available and also may seek other remedies available at law and in equity, such as recouping any benefits or incentives
that I previously received.
5. I certify that any property for which I am requesting assistance is a habitable residential property that is not subject to
a condemnation notice.
6. I certify that I am willing to provide all requested documents and to respond timely to all Servicer communications.
Time is of the essence.
7. If I am eligible for assistance and accept the terms of a notice, plan, or agreement, I agree that the terms of this
Acknowledgment and Agreement are fully incorporated into such notice, plan, or agreement by reference. My first
timely payment, if required, after my Servicer's notification of my eligibility or prequalification for assistance may, at
my Servicer’s option, serve as my acceptance of the terms set forth in that notice, plan, or agreement.
8. My Servicer will collect and record personal information that I submit during the evaluation process, such as my name,
address, telephone number, social security number, credit score, income, payment history, government monitoring
information, and information about my account balances and activity.
9. I consent to being contacted about this RMA at any e-mail address or telephone number I have provided to the
Servicer, including text messages and telephone calls.
10. I understand that the Servicer will use the information I provide to evaluate my eligibility for available relief options
and foreclosure alternatives, but the Servicer is not obligated to offer me assistance based solely on the
representations in this document or other documentation submitted in connection with my request.
11. I am willing to commit to credit counseling if it is determined that my financial hardship is related to excessive debt.
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The undersigned certifies under penalty of perjury that all statements in this document are true and correct.
______________________________________ ______________________
Borrower Signature Date
______________________________________ ______________________
Social Security Number Date of Birth
______________________________________ ______________________
Co-Borrower Signature Date
______________________________________ ______________________
Social Security Number Date of Birth
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LOAN COUNSELING IS AVAILABLE
If you’d like, a counselor approved by the U.S. Department of Housing and Urban Development (HUD) can review your financial situation, and
may be able to suggest other options. You can contact them by visiting http://www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm or calling
800.569.4287, or for hearing impaired, (TDD) 800.877.8339.
NOTICE TO BORROWERS
Be advised that by signing this document you understand that any documents and information you submit to your servicer in
connection with the retention program are under penalty of perjury. Any misstatement of material fact made in the completion
of these documents including but not limited to misstatement regarding your occupancy of your property, hardship
circumstances, and/or income, expenses, or assets may subject you to criminal prosecution and civil liability. By signing this
document you certify, represent and agree that: “Under penalty of perjury, all documents and information I have provided to my
servicer in connection with the retention program, including the documents and information regarding my eligibility for the
program, are true and correct.”
Beware of Foreclosure Rescue Scams. Help is FREE!
There is never a fee to get assistance or information about the retention program from your lender or a HUD-approved
housing counselor.
Beware of any person or organization that asks you to pay a fee in exchange for housing counseling services or
modification of a delinquent loan.
Beware of anyone who says they can “save” your home if you sign or transfer over the deed to your house. Do not sign
over the deed to your property to any organization or individual unless you are working directly with your mortgage
company to forgive your debt.
Never make your mortgage payments to anyone other than your mortgage company without their approval.